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MapleCare

01 · SHIFT OPERATIONS

Never scramble for coverage again.

MapleCare watches every shift, fills every callout, keeps clock-ins and EVV clean, and reconciles the record for billing, escalating to your team when judgment is needed.

Shift Monitor
Leonardo D. · Otis R.
Aug 12 · 1:00–6:00 PM · Shift #3684
Timeline
Clock-in detectedMonitor1:00 PM
Note submitted to WellSky1:00 PM

Clock-in confirmed at 1:00 PM by real-time monitor.

SMS to caregiver6:16 PM

Hi Leonardo, no clock-out yet for your shift with Otis R. (ended 6:00 PM). Please clock out in the app, or reply and we'll handle it.

Delivered
Clock-out detectedMonitor6:23 PM
Note submitted to WellSky6:23 PM

Clock-out confirmed at 6:23 PM by real-time monitor.

Minutes
to fill an open shift
24/7
shift monitoring
Open Shift
Client
Mr. Alvarez
Shift
Sat, Aug 17 · 2:00–6:00 PM
15 caregivers reached · 1 confirmed
CaregiverStatusScoreAction
DADavid K.
Confirmed94
RARahel M.
SMS sent92View
LELeann C.
SMS sent88View
AUAundrea B.
SMS sent85View
MEMelody G.
SMS sent82View

HOW IT WORKS

Every callout covered, every shift watched to close.

MapleCare runs the whole shift lifecycle 24/7, from filling coverage and monitoring clock-ins to payroll and after-hours, pulling in your team only when judgment is needed.

Coverage found, you stay in control.

Someone can't make their shift, and the clock's ticking on coverage.

  • Spots the open shift automatically
  • Ranks the best caregivers for the job
  • Texts and calls them, automatically or on your go-ahead
  • Shows you who confirmed, your team makes the final call
Open Shift
Client
Mr. Alvarez
Shift
Sat, Aug 17 · 2:00–6:00 PM
15 caregivers reached · 1 confirmed
CaregiverStatusScoreAction
DADavid K.
Confirmed94
RARahel M.
SMS sent92View
LELeann C.
SMS sent88View
AUAundrea B.
SMS sent85View
MEMelody G.
SMS sent82View
System Settings
Click any field to edit
Save
EscalationMonitoringOpen ShiftsTemplatesStaff
Escalation channels
Escalate by text
Escalation numbers
Scheduler · +1 510···3859Edit
On-call · +1 510···3167Edit
Add number
Escalate by email
Monitoring delays
Check-in SMS delay4 min
Check-in call delay9 min
Check-out call delay25 min

Your EHR, your rules.

MapleCare reads and writes to your EHR in real time, and stays fully under your control: every rule, threshold, and escalation path is yours to set, to match how your agency already runs shifts.

Works withWellSkyAxisCare

Get your nights back.

See MapleCare handle a real callout and a real missed clock-in in a live walkthrough, tailored to your agency and EHR.