MapleCare
AI removes the mundane.
The work that exhausts your team without compounding, that's what AI is for. So your people can do the care.
ABOUT MAPLECARE
Built by home care operators,
for home care operators.
We've run the agencies. We've worked the Monday-morning reconciliation. We've taken the 11pm callout texts. MapleCare is the platform we wish we'd had.
WHY WE'RE BUILDING THIS
Home care is the most human service there is.
Most of what makes an agency great is tribal knowledge, invisible to software. A scheduler knows which caregivers click with which clients. An intake coordinator hears the pause in a daughter's voice and knows this family needs extra reassurance. None of that lives in your EHR.
For fifteen years the industry has tried to force that human knowledge into structured fields. It doesn't fit. MapleCare makes the opposite bet: the AI asks, your team answers once, the system remembers forever, and in the moments that matter, a real person still picks up the phone.
OUR PRINCIPLES
Three commitments. Not feature claims.
Your tribal knowledge makes it smarter.
MapleCare asks your team what the EHR doesn't know, and remembers the answer. Once given, never re-asked.
Humans stay in control.
For VIPs, sensitive escalations, and final judgment calls. A trusted human voice is the protagonist. MapleCare is the infrastructure.
THE TEAM
We know the nuances.
The architecture reflects that.
Saturday-night callouts from our kitchen tables. Apologies we had to make. We've run home care agencies ourselves, and we remember every idiosyncrasy that breaks generic tools: the caregiver pair that can't be paired, the family that won't trust a new voice, the referral partner waiting on a Thursday update.
MapleCare isn't built around an abstract vision of what home care should be. It's built around what home care actually is.